Frequently Asked Questions

You are very important to us and we will try our best to ship your order on the next business day.

If you chose to have your package shipped via USPS, click here.

If you chose to have your package shipped via UPS, click here.

To sign up for or to learn more about UPS MY CHOICE, click here.

Detailed information on our shipping can be found on our Shipping Information page.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and money orders. We do not accept personal checks. All personal checks will be destroyed, and the sender will be contacted. You may purchase a Visa/MasterCard Gift card that can be used just like a credit card. Please register your zip code with the gift card company to pass the address verification system.

We get new shipments of product throughout the week. We inspect and throw out product based on manufacturing guidelines. In addition, our products are stored in an environment where the temperature and humidity are strictly controlled.

No, we do not require a minimum order.

Please contact us using the form on our contact us page with your order ID

Any questions you may have can be handled by calling us at +1 (216) 415 7829 or you may e-mail us and your concern will be addressed within one business day.